“Value Creation of Mobile Services Through Presence: Designing Mobile Information and Entertainment Applications with Presence in Mind.” Presence: Teleoperators and Virtual Environments, 2010. (with K.M. Lee, D. Yates, and O.A. El Sawy).

“The Strategic Role of Business Intelligence in the Extended Enterprise: BI Configurations for Control Affordances in Outsourcing.” Proceedings of the Hawaii International Conference on Systems Sciences (HICSS 2012).

“Exceptions and Other Rare and Irregular Events: Two Modes of Learning in Business Intelligence.” Proceedings of the Hawaii International Conference on Systems Sciences (HICSS 2011).

“Business Intelligence at Guthy-Renker: The Promise and Challenges of Sensing the Pulse.” Proceedings of the SIGDSS/TUN Business Intelligence Congress II, 2010. (with O.A. El Sawy). *Winner: Most Adapatable BI Pedagogy Award

“Business Intelligence and Decision Making: Understanding B.I. as a Theory-performing Discipline of Decision Improvement.” Research-in-progress presented at Journal of the Association for Information Systems (JAIS) sponsored Theory Development Workshop, auxiliary to ICIS 2010, Dec 11, 2010, St. Louis, Missouri.

“Theorizing around Mushiness and Ephemerality: The Case of Emerging Technologies and Business Strategy.” Working paper presented at Journal of Strategic Information Systems (JSIS) workshop, auxiliary to ICIS 2007, December 2007, Montreal, Quebec. (with O.A. El Sawy, J. Johnson, J. Oh, & Y. Park)

“Exceptions and Organizational Learning in BPM.” Working paper presented at SIG Enterprise Systems pre-ICIS meeting, December 13, 2008, Paris, France.

“Leveraging Presence in the Design of Mobile Services: Challenges, Opportunities, and Value Creation.” Working paper presented at USC Marshall School's Institute for Communication, Telecommunication, and Management (CTM) & Nanyang Technical University (Singapore) Institute for Media Innovation workshop on “Disruptive Forces in the Interactive Digital Media (IDM) Market Place: Opportunities or Threats?”, August 1, 2008, Los Angeles, California.

“Capabilities, Configurations and Customer-Contexts: A Business Model Framework for the Process of Digital Service Innovation.” (with O.A. El Sawy & F. Pereira). Submitted to MIS Quarterly for special issue consideration, February 2011, now in revision for new journal submission.

“Temporal Biases in Strategic Attention.” (with O.A. El Sawy). Submitted to Long Range Planning, November 2011.

“Business Intelligence at Guthy-Renker: The Promise and Challenges of Sensing the Pulse.” MBA teaching case completed April 2009. The teaching case has been disseminated through the Teradata University Network. It was presented at the SIGDSS/TUN BI Congress II ancillary to the ICIS 2010 conference, where it won an award for Most Adaptable BI Pedagogy. So far, the case has been used in two MBA courses at USC and at least ten other universities in North America and Europe have informed us they are using it. E-mail for teaching note.

“Microsoft Excel: Over the Wall: The Business Power of Spreadsheets.” (Textbook). While lecturing at China Agricultural University, I completed this 100-page, twelve unit draft textbook on Microsoft Excel with the intention of using it in my Business Computing course. It differs from many other Excel textbooks in that it teaches Excel’s functionality in the course of presenting, and solving, realistic business problems instead of teaching the software functions by themselves.